Last updated: 2026
This Shipping & Delivery Policy explains how orders placed through our own online store are processed and delivered. It applies to products that we sell and dispatch directly to you. Where you buy a third-party product through a link on this website, that seller's own shipping terms apply instead (see our Terms of Use).
Featured items are held in stock and ready to ship. Once your payment is confirmed, your order is usually prepared and dispatched within 12 to 24 hours on business days. Orders placed on weekends or public holidays are processed on the next business day.
Estimated delivery is normally 5 to 12 business days from dispatch, depending on your destination and the carrier. During peak periods, sales, or events outside our reasonable control (for example public holidays, severe weather, or carrier disruption), delivery may take up to an additional 14 business days. These times are estimates, not guarantees.
Standard shipping is free on the offers featured on this website unless stated otherwise. Any shipping charge that does apply, together with the final total, is always shown clearly at checkout before you pay, so there are no hidden costs.
We ship worldwide. Your order is sent from our fulfilment partner and delivery times vary by destination, as set out in Section 2 above. If we are unable to ship an item to your location, we will contact you and offer a full refund for that item.
When your order is dispatched, we send a confirmation email containing your tracking number and a link to follow your parcel. Please allow 1 to 3 business days after dispatch for the first tracking information to appear, as it takes time for the carrier to scan and register the parcel.
Please make sure your shipping address is complete and correct at checkout. If you notice a mistake, contact us as soon as possible — ideally within 12 hours of ordering — so we can correct it before dispatch. We cannot be held responsible for delays or non-delivery caused by an incorrect or incomplete address provided by you.
For some international destinations, import duties, taxes, or customs fees may be charged by the destination country and are the responsibility of the recipient. We are not responsible for delays caused by customs clearance, carrier handling, transport strikes, or other events beyond our reasonable control, and any such charges or delays are outside the delivery estimates above.
If your parcel is significantly delayed, arrives damaged, or appears lost in transit, please contact us using the details below. We will work with the carrier to trace the parcel and, where appropriate, arrange a replacement or a refund. Please keep any packaging and report a damaged item to us promptly so we can assist.
Nothing in this policy limits your mandatory rights as a consumer under the laws of the Republic of Lithuania and the European Union, including your right to receive the goods within a reasonable time and your right of withdrawal described in our Returns & Refunds Policy.
For any question about shipping or the status of your order, please email us at [email protected] or use our Contact page. © 2026. All rights reserved.
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